My personal guide

Tourisme et Handicap

Tourism for everyone !

Adapting our services to your needs 

LThe Tourist Office is constantly evolving to provide you with tailor-made service. Having received the 'Tourisme et Handicap' (Tourism and Disability) label in November 2021, we are working on the accessibility of our offices to welcome you under the best conditions :

  • The Tourist Office is located at the bottom of the town, at the bottom of the ramparts
  • Parking space: 1 handicapped parking space 200m from the Tourist Office 
  • Accessible restroom is located 17 meters from the entrance of the Tourist Office."

Motor disability : 

  • Doorbell for entrance door opening 
  • Complimentary loan of a wheelchair for mobility
  • Adapted reception counter 
  • Informational documents available at a convenient height.

Visual impairment: 

  • Information in large print on our displays
  • Self-service large-print documents at the reception
  • Informative pictograms
  • Audio guides for exploring our region accessible on our website
  • Braille documents available at the reception.

Hearing impairment: 

  • Simplified French documents available at the reception
  • Informative pictograms for self-service documentation.
Information

Practical Informations

  • The entire staff is trained to welcome people with disabilities.
  • We also publish a guide of service providers accessible to people with disabilities, available for self-service at the Tourist Office reception.
  • Guide dogs and assistance dogs are welcome, and we can even offer them a 'doggy bar' if they are thirsty!
  • The shop is accessible to all

Contact

  • Nathalie HATEAU

    Conseillère en séjour en charge de la taxe de séjour, du label TH…

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    Marque Tourisme et Handicap, Comptabilité, Référente Taxe de séjour